Positivity Shop
Introduction
Positivity Shop is a webshop offering unique gemstone products and self-care tools. Beyond just products, the shop is also dedicated to raising awareness about the importance of self-care and maintaining a positive mindset.
Kimberly from Positivity Shop: “With the accessible products from Positivity Shop, we aim to inspire and help as many people as possible to create an authentic life. Working together towards a world where positive energy is central truly excites us. Our products feature high-quality gemstones that help promote balance, happiness, abundance, and (self-)love. In short: wonderful gifts for yourself or someone you love.”
Challenge
For Positivity Shop, having a fast and secure website is crucial. The webshop must always be online, have quick loading times, and be able to handle traffic spikes. Before becoming a client of Klarned, Kimberly managed her hosting through another large hosting provider. Kimberly: “When I was setting up my webshop, I initially chose a well-known hosting company. I expected it would be suitable for my type of website. But when the webshop went offline twice shortly after going live, I immediately contacted Ramon from Klarned. That kind of downtime simply couldn’t happen again.”
Personal Contact and Great Service
After the site went down twice, Kimberly initially reached out to her then-current hosting provider. “It was difficult to get in touch with them. And once I finally got someone on the phone, they told me they couldn’t support me with the issues I was facing. That was a clear sign for me to find a WordPress hosting expert who could help.”
Kimberly explains: “As a webshop owner, you don’t want to be responsible for hosting or any technical issues. You want to focus on your business and trust that your webshop is always online and functioning properly.”
Kimberly already had regular contact with Ramon through Consigo Online Marketing. “When the other hosting company said they couldn’t help me, I immediately called Ramon. His team helped me resolve the issue right away.” Throughout the day, Ramon and Kimberly communicated several times by phone and email, and within a few hours the webshop was back online and the problem was resolved.
Trust
After the technical issue was fixed, Kimberly wanted to switch to Klarned as quickly as possible. “And that was arranged within a day!” says Kimberly. “Ramon gave me clear instructions about what he needed from me and how to set up my email, for example. Because of that, the website migration felt quick and stress-free.”
Kimberly is still very happy with the partnership: “I truly recommend Klarned to anyone with an e-commerce platform or webshop. For me, it’s essential to trust that my webshop is always online, regularly updated, secure, and that there’s an expert available when something goes wrong. Plus, my webshop has become noticeably faster since switching to Klarned.”
GO Business Hosting
Positivity Shop uses the Business Hosting package. This package has everything you need for your website: excellent value for money, an included HTTPS security certificate, and all the conveniences you could ask for!
This WordPress hosting also features Varnish caching and LiteSpeed for an ultra-fast website. We keep WordPress up to date, so you can focus on working with your site’s content.