I&O Research

I&O Research

Introduction
I&O Research is a research agency focused on social issues. They provide governments and public organizations with reliable and independent research results, offering insights and actionable perspectives for strategic choices and policy decisions.
Luke from I&O Research: “We are a socially engaged research agency. Together with our clients, our employees are committed to a prosperous, safe, healthy, democratic, mobile, and sustainable Netherlands.”

Challenge
For I&O Research, secure hosting of their own website – as well as the websites of their client projects – is extremely important. Before becoming a client of Klarned, they managed their hosting internally. However, this eventually became too limited, prompting them to look for a hosting company with the expertise to take over.

Additional Requirements
Through Google, I&O Research found Klarned and got in touch with Ramon. Because I&O Research adheres to three internationally recognized quality standards:

  1. ISO 9001 for operational management
  2. ISO 20252 for managing the market research and panel process
  3. ISO 27001 for information security

they needed a hosting provider that could fully support these standards.
Luke from I&O Research: “Due to our ISO certifications, we approached Klarned with several requirements that called for custom solutions. They set up a specific logging system exclusively for us, which is still running to this day.”

Ramon from Klarned explains that when I&O Research requests insight into software changes, it can now be easily and quickly provided via a convenient export.

Smooth Migration
After contacting Ramon, the migration of both their own website and their client project websites was quick and seamless. Klarned received the login credentials and completed the migration in a short time.

Luke remains very happy with the collaboration: “Klarned is very proactive. We get quick help when we have questions, and the personal approach is really appreciated. We’re also extremely satisfied with the custom solutions for our additional requirements – there’s a lot possible.”