Casa Di Lila

Introduction
Casa da Lila is a unique holiday home located in the historic old town of Silves in the south of Portugal. Hidden behind its modest traditional façade, you’ll find contemporary architecture and a carefully curated interior.
The house offers a stunning view of the Arade River and a vintage interior designed by designers from various countries. Owners Herman and Angela Koppe make it possible to rent this holiday home and enjoy a truly unique experience.

Challenge
Herman and Angela from Casa da Lila initially built their WordPress website themselves. At first, the site was hosted by a large hosting provider. However, this provider failed to properly maintain the website. Updates were no longer being made, leading to the need for professional WordPress management.

Herman specifically looked for a company with WordPress expertise and good service, so that small issues could be resolved quickly. It was also important for Herman and Angela to have someone they could reach out to with any WordPress-related questions.
Herman: “On a Sunday, I got in touch with Ramon from Klarned to discuss the options for transferring our hosting. Despite it being the weekend, Ramon responded very quickly, gave us detailed advice, and then took care of the transfer.”

They were also experiencing issues with a translation plugin and the contact form. Ramon: “Herman and Angela weren’t quite sure how to resolve these issues, so they asked us for help. With our WordPress expertise, we’re able to provide technical support when plugin problems arise. Our goal is to solve these problems quickly, and we’re always available for any questions. We aim to be informative and helpful.”

Herman and Angela say they especially appreciate that they’re now with a hosting provider where they can always turn to for WordPress support and technical assistance. They’re also very satisfied with the easy communication and fast service.